How to Access MetroPCS Guest Services

Enter Your Phone Number

Enter the 10-digit phone number of the Metro account you would like to pay. Make sure to include the area code. Double check that the number is correct before continuing.

Confirm Phone Number

You will be prompted to re-enter the phone number to confirm it is correct. Enter it again carefully to match the first entry.

Payment Options

Once confirmed, you will be presented with payment options including paying by debit or credit card. You can also view account details like the amount due and due date before making a payment.

Secure Payment Page

If paying by card, you will be directed to a secure payment page. Enter your card information including the name on the card, card number, expiration date and CVV security code.

Payment Processing

Once submitted, your payment will process. You may see a confirmation number for your records. The payment status will update on your Metro account typically within the next business day.

Receipt by Email

You will also receive an email receipt of the guest payment to the email address associated with the phone number. Save or print this receipt for your records.

Alternative Methods

If you prefer not to pay as a guest online, you can also pay over the phone by calling Metro customer care at 1-888-8metro8. Metro accepts payments via mail, through authorized retail stores, or by enrolling in automatic monthly bill payments directly from your bank.

Paying as a guest online through the Metro website is fast, easy and secure. Just have your phone number and payment details handy to make a one-time payment on any Metro wireless bill.

Make one-time payments on our website-without extra fees. It’s quick, easy, and all you need is a debit or credit card. Call 888-8metro8 (888-863-8768) or dial *611 from your Metro by T-Mobile phone.

If it’s a “prepaid” cellphone plan, yes.. you can easily pay by calling a phone number and you can enter in the debit or credit card number to refill the account (you just might need their name and account pin associated with that person’s account to verify)… you can also always pay in cash or credit in the network …

How can I get my balance? Dial *99 or click on the MyMetro button on your phone to view your balance. Your balance is also available via My Account.